Fastest method: in the app
Open SportLoop Settings, go to Account and choose Delete account. A recent sign-in is required before the backend accepts the request.
Delete only your weekly plan
To delete your weekly training plan without deleting your SportLoop account, open SportLoop, go to Profile → Weekly plan, tap Delete plan and confirm Delete. This permanently deletes your saved weekly plan and its reminder settings, and cancels its scheduled reminders. Your SportLoop account and all other account data remain in place.
Delete from the web
Sign in with the same Firebase Authentication identity used in SportLoop, open My account and request the deletion email. If you forgot your password, use the neutral password-reset flow on the sign-in page.
The email contains a short-lived, one-use link. Opening it never deletes the account: you must sign in again, confirm your identity and explicitly submit the final deletion action.
What is removed
After identity verification, SportLoop removes the authentication account and applicable private account data. Profile, activity, private route, relationship and user-owned content are removed where appropriate.
What may be anonymised or retained
Some shared records may be anonymised rather than deleted when necessary to preserve another user’s entitlement or a completed interaction. Limited private security, anti-fraud, transaction, purchase, reward-verification or audit evidence may be retained where necessary. Retained evidence is not kept as a public profile.
Deletion is not a mechanism to reverse completed purchases, rewards or historical actions improperly. A fixed completion deadline is not promised until an operational service level has been formally approved.
Need help?
Contact contacto@sportloopapp.com. We will not ask for your password or authentication code.